Supporting Adult Carers in Denbighshire

Can you help us improve support for Carers in Denbighshire? Are you, or have you been, a Carer looking for help and information? Have you tried to juggle paid work with caring duties in your free time?

If you can answer "Yes" to any of the above, please read on, as we would value your input into this work.


One of Denbighshire County Council's priorities in our Corporate Plan 2017-2022 is to work with people and communities to build independence and resilience.

People who take on a caring role for their family and friends play a very important part in helping those individuals to remain in their own homes for longer. 

Our Corporate Project - Supporting Carers in Denbighshire - has the over-arching objective to ensure all Carers in Denbighshire are well supported.


Please note: This project is about supporting people who are unpaid Carers for family and/or friends, and not about people who are employed in a caring role, for example with a domiciliary care provider.


Who is a Carer?

If you provide regular unpaid help and support for a relative, partner or friend who is frail, or disabled, has physical or mental health issues, or substance misuse problems, then you are a Carer. The Social Services and Well-Being Act (Wales) 2014 defines a Carer as someone who provides or intends to provide care for an adult or disabled child.


The project has the following objectives relating to Adult Carers:

  • Denbighshire County Council and our communities recognise the importance and benefit of supporting Carers.
  • Our citizens who carry out caring roles have access to high quality information, advice and assistance to promote their own personal wellbeing outcomes.
  • We have robust processes and clear pathways for identification of Carers in need of support.
  • Community Support Service effectively responds to the support needs of Carers requiring statutory assistance.
  • A range of preventative services for Carers is available from the third sector.
  • Carers employed by Denbighshire County Council are supported to manage their caring role alongside their work commitments.
  • All Carers are supported to attain their educational goals, and to continue their educational development if they wish.
  • All Carers and the individuals they care for have access to suitable and inclusive leisure opportunities.
  • Carers are engaged actively in the planning and shaping of services.


Desired Project Outcomes:

  • Carers will be more resilient and independent.
  • Carers will be well informed and will feel supported within their communities.
  • Carers will be able to live a fulfilled life.
  • Carers will be able to care for longer, if that is their choice.
  • Citizens of Denbighshire and those working within Denbighshire will have a greater understanding of the importance of supporting Carers. 



What do we want to know?: 

If you are, or have been a Carer for a member of your family or a friend, please take some time to complete our survey. It should not take too long, but you can do part and come back and complete it later if you wish. Just save the survey before you leave the page.

We are keen to find out from you what issues you have experienced when accessing information, advice and assistance to help you in your caring duties. We want to be able to improve the support we offer to Carers in Denbighshire and we need your help to do that.



What we found out: 

December 2019

Feedback from survey now available to download.


What difference has it made?: 

December 2019

The feedback document provides summarised findings of what you said and details of what Denbighshire County Council's Supporting Carers Project are doing at this stage to respond.

Start date01 April 2018
End date31 March 2022
Methods Questionnaire - Online
SupplierDenbighshire County Council
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Department/ service areaCommunity Support Services
Full addressCounty Hall
Wynnstay Road
LL15 1YN
Phone01824 706000
Contact Alison Hay