Ruthin's Sustainable Transport response to Covid-19

Why are we doing this?

Note: this feedback activity ran from 12th November 2020 to 31st January 2021. We are no longer receiving responses.


Has Covid-19 changed the way Ruthin thinks about transport?

The ongoing Covid-19 pandemic has had a massive impact in the way that we all think about many of the most basic things, including how we travel. During the early weeks of the first 'lockdown' (March/April 2020) the Welsh Government noted that many towns had an upsurge in people choosing to walk or cycle as their main means of transport, as well as an increase in air quality as large numbers of polluting vehicles were left at home. Welsh Government were keen to ensure that these positive changes were made sustainable for the longer term. In May 2020, Welsh Government put out a call for expressions of interest from local authorities to bid for funding to make short-term, temporary changes to town centres that would encourage people to travel more actively, and make social distancing measures easier to maintain. Denbighshire County Council prepared and submitted expressions of interest for proposed schemes in Ruthin, Denbigh, Llangollen and Rhyl.

The proposal submitted for Ruthin was to create one-way systems for road traffic in Market Street (traffic flowing downhill) and Well Street (traffic flowing uphill). This would:

• Widen pavements in areas where they are narrow
• Support some pubs, cafes and restaurants in the town centre area to create outside seating areas for their customers
• Encourage and support commuters and residents to choose active travel (walking or cycling) as their main means of getting around town
• Encourage and support commuters, residents and tourists to choose active travel (walking or cycling) as their main means of getting around town

Upon being awarded an agreement in principle for the funding, the Council launched consultations for each of the four proposed schemes - from 10th July to 26th July 2020. The consultation for Ruthin received 606 responses in total, with approximately 81% of respondents supporting the proposals. You can access the consultation and summary reports via the link below:

Finding a 'new normal' for Ruthin town centre (opens in new tab)


What do we want to know?

The proposals for Ruthin were debated by the Member Area Group (MAG) for Ruthin, a group of County Councillors representing Ruthin and the surrounding areas. The Ruthin MAG recommended to the Lead Member for Waste, Transport and the Environment that a decision was made to proceed with the scheme, supported in part by the favourable community responses received.

Works to install the temporary scheme have now been completed and the Council is now entering the 'monitoring' phase of this trial project. We would very much welcome your feedback on this trial scheme, and to learn about your experiences of living in, working in or visiting Ruthin. Our intention is to launch new feedback surveys approximately every 8-10 weeks until the trial period draws to a close. Doing this will allow us to understand the impact the scheme has at different times of year, and will also allow us to report back to you regularly.


 Tell us what you think

We are interested in your experiences of accessing Ruthin town centre now the temporary scheme is in place. Everyone is welcome to leave feedback as often as they like, however we would be particularly interested to hear from people who took part in our previous consultation on this temporary scheme, back in July 2020. 

We'll be launching a new survey roughly every 8-10 weeks so please don't forget to sign up for updates at the end of the survey if you're interested in receiving notifications when the next survey goes live, or when we publish any reports/findings.



Location: Ruthin

  • Start date 12 November 2020
  • End date 31 May 2022
  • Methods
  • Supplier Denbighshire County Council

What we found out

The online feedback received 189 responses from residents/visitors and 13 responses from businesses. We would like to thank everyone who has taken part and provided feedback.

You can read the summary report and the detailed data report below:

Ruthin - Community Feedback summary report

Ruthin - Community Feedback detailed data report




What difference has it made?

In February 2021 the temporary scheme was removed. Denbighshire County Council has no plans to pursue further temporary measures in Ruthin as a response to the ongoing Covid-19 pandemic, but is committed to exploring the future of active travel and sustainable transport as part of its ongoing obligations in fulfilment of the Active Travel (Wales) Act 2013. 

Related documents


Department/ service area:

Planning, Public Protection and Countryside Services

Full address:

County Hall
Wynnstay Road
LL15 1YN


Diogelwch y Ffordd Road Safety

Contact numbers:

Phone:01824 706922