Re-shaping the Council

Why are we doing this?

Reshaping the Council

We’re asking you for your views on how some key Council services could be run in the future

What is the Council?

Denbighshire County Council is a layer of local government in Wales, responsible for providing a wide range of services, including:

  • Education
  • Maintenance of roads
  • Collection of bins
  • Council Housing
  • Public Libraries
  • Planning services
  • Social services


Why are we talking about 'reshaping' the Council?

Over 72% of the Council's net revenue expenditure comes from Welsh Government's Revenue Support Grant, but the amount that the Council is given each year is not enough to meet the rising costs of delivering services.

So far, the Council has managed to protect services by carefully managing them and this has allowed us to keep Council Tax raises to a minimum. For example, for 2019-20 we raised Council Tax by just 6.35%. If we were to only use Council Tax payments to cover all of our budget shortfall at the start of 2019-20, we would have needed to raise Council Tax by over 20%.

We are expecting to continue to receive less money from the Welsh Government every year, and we will soon be working out how we will manage our budget for the year 2020-2021.

What do we want to know?

We would like to know: 

  • What services matter the most to you
  • Which services you think are the best value for money
  • What your thoughts are on how we can deliver your services to make or keep them sustainable


Please help us by completing a short questionnaire.

For more information on our Reshaping the Council project, please visit our website:



Location: Denbighshire County Council

  • Start date 04 September 2019
  • End date 06 October 2019
  • Methods Questionnaire - Online, Social Media
  • Supplier Denbighshire County Council

What we found out

This project closed on 6th October 2019, we are currently analysing all of your feedback and will report back soon.

What difference has it made?


Department/ service area:

Denbighshire County Council

Full address:

County Hall
Wynnstay Road
LL15 1YN


Customer Services .

Contact numbers:

Mobile:01824 706000